Website RETIREMENT ANNOUNCEMENT DRAFT
Dr. Lovich completed his undergraduate studies at Syracuse University, in New York where he graduated Magna Cum laude, followed by an internship and residency in General Surgery at David Grant Medical Center, Travis Air Force Base, California. He completed his Fellowship in Plastic and Reconstructive surgery at the Mayo Clinic in Rochester, Minnesota in 1991 where he was awarded the Karis Award by the Mayo Clinic Foundation for “exemplary performance in demonstrating caring, respect, integrity and excellence in the delivery of patient care.” Dr. Lovich spent the next 12 years as the Chief of Plastic Surgery at David Grant Medical Center with special assignments as Director of the Craniofacial Board, and Medical Director of the Ambulatory Care Unit.
Dr. Lovich has active staff privileges at ASANTE Ashland Community Hospital, ASANTE Rogue Regional Medical Center, Providence Hospital, and the Ashland Surgery Center. He is Board Certified in Plastic and Reconstructive Surgery by the American Board of Plastic Surgeons, and Board Certified in General Surgery by the American Board of Surgery. He is currently licensed in the State of Oregon.
Dr. Lovich holds active memberships in the Jackson County Medical Society, American Society of Plastic and Reconstructive Surgeons, and the Oregon Medical Society, and has performed all facets of plastic and reconstructive surgery including cosmetic, reconstructive, and hand surgery with an emphasis on natural results that make his patients look “better, not different.” Dr. Lovich resides in the Rogue Valley with his wife and their 3 daughters who collectively refer to him as exasperating!
Heather Headley, R.N., BSN
Office Manager
Heather manages our surgery center. Her bright smile brings joy everywhere she goes and we are very happy she chose to join our team. She graduated from OHSU School of Nursing with her Bachelors of Science Degree. Her commitment to providing excellent patient care is what motivates her on a daily basis and is also what makes her a highly skilled nurse in every area of the work she performs. Whether she’s in her office or in the Operating Room with the team, Heather brings a stability and sense of calm to patients and staff alike. When Heather isn’t at work she spends time with her husband Eric while enjoying the outdoors riding their Harleys.
(541) 512-4771 ext. 111 (541) 512-0880 emr@lovichmd.com
Heather Rubino, ST, Administrative Manager
Administrative Manager
Surgical Tech/Finance & Surgical Coordinator
Credentialing Coordinator Remote Worker
Heather has been with us since 2013 and is dedicated to providing excellent patient care. She will call you after your initial consultation to discuss the financial options with you for any upcoming surgical procedure while coordinating the best time for that procedure to take place. Heather tries to make herself available to you by phone or email to answer any questions that might arise prior to your procedure. She began working remotely in August of 2021 from Tennessee and is available to our patients earlier during the day since she’s on east coast time. When Heather is not at work she enjoys jogging, renovating her little house, and spending time with her son Emmett.
(541) 512-4771 ext. 106 (541) 512-0880 heather@lovichmd.com
Susana Medrano, R.N., BSN
Preop & O.R. Nurse
Susana is our O.R. Nurse. You will meet her once you’ve been scheduled for surgery in our surgery center. Susana will go over pre- and post-operative instructions and answer any questions you might have about your surgery. She is also in the O.R. providing compassionate care and making sure our patients have a positive and safe experience. Susana went to University of Portland where she received her Bachelors of Science in Nursing and Bachelors of Arts in Spanish. She grew up in the Rogue valley and returned after finishing college to be close to family. When she’s not at work, Susana has her hands full with her baby and she wouldn’t have it any other way!
(541) 512-4771 ext. 113 (541) 512-0880 susana@lovichmd.com
Jim Marquart, CRNA
Registered Nurse
Anesthesia Services
Jim is our Anesthesia provider in the operating room. He brings a calming presence wherever he goes. Jim graduated with his master’s degree from Middle Tennessee School of Anesthesia and has been a great addition to our team. Jim enjoys his work and feels rewarded when he can be part of helping someone look and feel better about themselves. In his spare time Jim likes to ride motorcycles as well as regular bicycles. He prioritizes healthy eating and fitness. He loves working in his garden along with learning Chassidus and Torah.
(541) 512-4771 (541) 512-0880 emr@lovichmd.com
Priscilla Flores, M.A.
MA/Insurance Specialist Remote Worker
Priscilla is responsible for all of our patient’s insurance pre-authorization submissions as well as providing follow-through communication as requested. Priscilla is the insurance information resource for the office and takes great pride in getting correct timely information from your insurance company to help facilitate a complication free experience. Priscilla has also been in the medical field since 2004 and has been our Insurance Specialist/M.A. since 2009 which makes her a great resource to tap into when you have questions. When Priscilla isn’t at work she spends her time with her husband and three children vacationing and enjoying the beautiful Rogue Valley.
(541) 512-4771 ext. 110 (541) 512-0880 priscilla@lovichmd.com
Caitlin Mercado, M.A.
Administrative Remote worker, previous Medical Assistant
Caitlin is now working from home and completes a multitude of administrative tasks behind the scenes for our office. In Caitlin’s spare time she enjoys spending time with her friends, but most of all, her children.
(541) 512-4771 ext. 108 (541) 512-0880 caitlin@lovichmd.com
Alicia Tyler
Medical Assistant
Alicia works as one of our M.A.s Monday through Thursday. Alicia will take a complete health history from you at your consultation visit. She will be with you if you have an office procedure and is part of our Operating Room Team on Monday afternoons & Thursdays. Alicia is responsible for sterile processing and completes a multitude of other back-office duties. She is an avid cook, loves to read, and she’s mom of three with two grandbabies, two dogs, and two cats. She loves being outside and volunteering in our community. She has a bachelor’s in human services and has been in the medical world for over 25 years. She also speaks Spanish and is a Qualified Spanish Medical Interpreter.
(541) 512-4771 ext. 109 (541) 512-0880 alicia@lovichmd.com
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Dear Dr. Lovich, Heather R, Heather H, and Emily. Thank you all so much for the wonderful care you provided me with during my recent surgery and Dr. Lovich, thank you especially for giving me a new lease on life.
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Wonderful office staff, caring nurses, and good experience in spite of the procedure. Appreciated the follow up calls.
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Everyone was so kind and caring. Thank you, it calmed me, also the song that played “all is well with my soul” was perfect
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The fact that you seek patient reaction is unusual in my experience. My wife was very satisfied with Dr. Lovich’s skill and so am I. I always vet MD’s online. Two other plastic surgeons in Medford were entirely indifferent to my recovery. Your facility is immaculate!
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The staff was courteous and professional. I felt very relaxed while I was there
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Kelly’s commitment to my case was wonderful. I’m thankful Dr. Lovich took his time to understand my previous OP report and plan my repair accordingly
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Thank you so much Heather and Kelly, you made me feel so comfortable.
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Wonderful and very informative doctor and staff. Also, courteous and humorous. Always a pleasure to come for an appointment. I feel like part of the family!
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Thank you so much Heather and Kelly, you made me feel so comfortable!
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Excellent care Thank you!
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With all visits I was immediately comfortable as if I had been a regular patient for years. All took the time the time to answer questions and we even shared in conversation, so enjoyable!
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Great job! Everybody, Steven Lovich, you are the best in the world! I am so happy with what you did for me. Unbelievable, Thank you all so much.
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This year I have had a lot of experience with different medical offices and I truly appreciate the staff in this office. They are all helpful, caring, friendly, supportive, and knowledgeable. And are totally responsive, Thank you!
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Nothing to improve here- it is comfortable, easy to find, staff are welcoming, friendly, and professional. Trade-offs to different departments (Scheduling, billing, preop) are smooth and convenient. I didn’t even consider another facility for this procedure
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Awesome experience, besides, Dr. Lovich tells good jokes, thank you!
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I adore this facility and would recommend it to anyone who asks about getting plastic surgery. Dr. Lovich and his staff have always made me feel comfortable and satisfied with the surgical decisions I’ve made. Putting a smile on my face for the long drive back to southern California
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I was taken care of very well
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Everyone at the office were very nice and explained everything so well, it left me feeling comfortable.
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Dr. Lovich is an outstanding surgeon! I found the doctor’s staff to be friendly and professional.
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This is the 2nd time I had surgery by Dr. Lovich and I’m STILL VERY PLEAED. My wife waited for me and no problems! Ms. Headley, R.N. explained everything to my wife. Dr Lovich, KEEP your nurses!! They’re Great! Thanks again, I’ll probably see you again soon.
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All the staff and the physician were professional and kind. The day of my surgery I was nervous about my procedure and the surgical nurses Natascha & Marje were caring and fun too! The surgical suite was pristine and the efforts made to ensure aseptic techniques were impressive during my recovery. I could hear the team enjoying each other’s company which made me smile. Thank you all so very much!
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The staff is very kind and friendly, especially Heather. Dr. Lovich is very confident and we knew we were in very good hands. Overall, excellent experience.
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Very nice office, very detailed information given thank you!
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Dear Dr. Lovich, I want to say thank you to you and your staff for making my decision to have this procedure so easy! Your professionalism and knowledge left me feeling confident that I was in the right hands. Your staff, every one of them were so very great. I am very pleased with the results, thank you!
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It was an amazingly painless procedure! Thank you
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No suggestions, just keep up the good work. Great facility and experience.
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AMAZING staff! Absolutely the best
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Good physician, good supportive staff, great experience!
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Your staff is kind and professional!
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I’ve had three different procedures and I have been pleased with all of them. I’ve recommended a friend and she too is very happy with the results, thank you!!
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Every step of the way FANTASTIC! I couldn’t be happier.
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Outstanding customer service. Some of the most friendliest staff I’ve met in a lifetime. 3 basal cell surgeries not one Complaint highly recommended for all your needs! Also everything is very clean and well presented this includes waiting room bathroom and all other areas of their building. Keep up the amazing work guys and keep smiling great job!
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Best tattoo removal in the valley. The staff are friendly and professional. Dr. Lovich does the laser tattoo removal himself with the best machine on the market. The pricing is excellent, you get a deal if you buy two sessions, and he even knocked a bit off the price for me after that. Dr. Lovich is professional and also helps during the laser treatment by chatting to take your mind off of the procedure. I have had amazing results! I had a large tattoo that has only had three treatments, and will maybe only need one more. I went to a consult with an aesthetician at a dermatology office and was quoted double the price of Dr. Lovich, and the laser treatment is not even performed by a doctor. I asked them why their pricing was not competitive and was treated rudely. In fact, they wanted to charge me $500 for one session of tattoo removal that Dr. Lovich quoted me $100 for because it had already had treatments. Definitely highly recommend Dr. Lovich for tattoo removal, I wouldn’t go anywhere else!
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He is a very talented surgeon whom works with his patients to get the best possible desired results.
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They have a great team that care. I would recommend you come here for your needs. Thank you everyone at DR Lovich’s office for being so friendly & personable 👏👏 after 8 visits and 3 surgery’s I’ve grown to adore everyone here.
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Dr. Lovich removed a lump from my forehead. I was worried that I would look like Frankenstein, but he assured me I’d be fine. The surgery didn’t hurt at all and I had almost no pain after the drugs wore off. The stitches were ugly for like two days, but a week after the surgery, I had no visible evidence that I’d had any work done. I can’t believe there is no scar at all! The whole experience was way better than I could have imagined. His staff was very friendly and highly professional. I heartily recommend these people.
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The staff is so professional and also very caring. Thanks to ALL for the great experience. Dr Lovich, you are amazing! Thank youvery much.
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Staff was very professional and pleasant!
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I had heard great things about Dr. Lovich from both my primary care Doctor and Son-in-law, who is an R.N. at RRMC. I strongly agree, I found Dr. Lovich to be professional, courteous, and knowledgeable. His staff are wonderful too! Everyone treated me with coutesy and respect.
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The staff was outstanding! Very polite, understanding, and courteous!
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The Valley Plastic Surgery team gave me the feeling of full confidence & professionalism.
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The service was very quick, even though there was a minor setback you managed to get me in and out in no time!
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All good and fun people!
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Your facility is very clean. The people are friendly, they make the patient feel comfortable and relaxed. No pressure!
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EXCELLENT! Beginning to end.
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Dr. Lovich is a great surgeon and his nurses were very good and attentive.
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Great and helpful staff!!
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I was made to feel comfortable and completely at ease by Dr. Lovich and his staff. Thank you for your excellent attention and treatment.
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Everyone is great, pleasant, and professional. Coming to the office is like visiting a friend.
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Always friendly and informative! Convenient and easy to work with on scheduling as well.
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Extremely nice and accommodating staff!
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My second time here and it was a very good experience!
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I came here to have skin cancer removed, which I’ve had a few times before. Valley Plastic Surgery in my opinion is the best! From getting the appointment, to getting stitches removed.
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Very, very professional, polite, and courteous. Thank you!
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Throughout the entire process the doctor, nurse, receptionist, scheduler, and others were extremely friendly, personable, courteous, and caring. I would recommend Dr. Lovich’s office to everyone!
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Very, very professional, polite, and courteous, thank you!
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Thank you all for the best medical experience I have had in 3 states and 30 years!
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I had breast implant replacement surgery. I chose to be awake with only local. The staff and Dr. Lovich were warm, friendly, and even funny while maintaining professionalism. Dr. Lovich is a humble caring man who takes his time to communicate each step of the procedure while keeping his patient comfortable. In my opinion, he is a perfectionist and that’s a good thing!
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Thank you for taking such great care of me!
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You have the most efficient office I have ever been to in a long time. No waiting, you answered my questions, you listened to my concerns, and you were all very friendly and non-judgmental. I appreciate the Face-Time follow up appointment following my cancer removal, also, I can’t think of anything you could do better! Thank you
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Friendly & professional doctor and staff put me at ease. Thanks for working during these times. God Bless & be safe!
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Everything about Dr. Lovich’s practice is professional, which includes his staff. His surgical skill is superb! I welcome the way he shares his medical knowledge with his patients. He seems much at home in an informed world.
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I found that I could not be happier with my surgery. The staff was the best I have ever found. I was very well taken care of, Thank you!
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Thanks for the great care!
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Love the doctor! He was very nice and all the ladies. Eneryone in this office made me feel comfortable and not so nervous.
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My procedure was a very pleasant experience. I’ve had little to no pain this week, which was a nice surprise!
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My first visit with you was in your Talent office before it burned. My second was more recent in Medford. My impression is that you are excellent wherever you are even in the face of such a loss and extreme challenge. Your professionalism shines through regardless of this immense challenge. Thank you!
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5 stars! Great staff and good experience overall.
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Thank you for getting me into your temporary facility so quickly! I truly appreciate how attentive your staff is. Dr. Lovich seems so thorough and like such a wonderful man and doctor. I will be back for another consultation for service.
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Wonderful atmosphere. Dr Lovich set the calm happy attitude for everyone. He answered all my questions. I am verry happy That Dr. Lovich has been my doctor.
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Five stars thank you!
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Five stars! It was a great experience for me. Thank you
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Everything went great!
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Five stars!
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Good service, hard chair.
4.5 stars -
Five stars!
Thanks Guys -
Great people, great doctor. So far my surgery site looks good, but I’m here today to have the doctor finish it up, then it’ll look great!
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He is the most accomplished plastic surgeon. I have never been anything other than fully satisfied with his work. I hold him in the highest professional regard.
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I’m appreciative that Dr. Lovich and staff were immediately responsive to the need for prompt action on this problem.
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Outstanding experience. All staff were exceptionally friendly, professional, and competent. I felt very comfortable and supported. Dr. Lovich is an outstanding provider in all aspects of care and communication. I also appreciate being given this survey.
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I feel everythig was amazing! Dr. Lovich and his team are incredible. Thank you!
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4.5 stars. No painn and just a wonderful doctor.
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I have been spreading the word about Dr. Lovich and his excellent surgical skills as well as his entertaining stories. He and his staff are caring, polite, and efficient.
Thank you!
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4.5 stars
I enjoyed talking to you about the Eagles and Flyers. It helped me relax. -
Very nice facility to get plastic surgery.
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8/9/2021
Everyone including staff are always very competent and efficient. The doctor does great work. That’s what keeps me coming back for more.
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Thank you for the Saturday call to see how I was feeling.
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You have been so good to me.
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Five stars!
Thank you -
Dr. Lovich and staff were warm and welcoming, while also bing very professional. They almost made my surgery seem fun!
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Heather and Amy were so nice and comforting. Dr. Lovich was gentle and put my mind at ease. Top notch service and kindness. I’m so glad I was referred to his office.
Thank you to all!
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I was very pleased with Dr Lovich and his friendly staff. I’ve spent many an hour in a doctor’s waiting room and this was my first experience when the only waiting was because I arrived early.
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All personnel were terrific! Dr. Lovich is a walking encyclopedia! Entertaining too!
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I was very pleased with all my contacts with the staff. Because we were traveling and had poor cell service, Heather was understanding and called at a better time. She was also able to schedule my appointment when it was best for the doctor as well as for me. Caitlin was also very helpful and Dr. Lovich was very professional and skilled. Thank you!
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Heather was especially helpful and responsive! All in all, this was a very good experience.
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Everyone was incredibly nice & courteous
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You and your team are real troupers rallying so quickly after the devistating fire.
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Sweet and amazing staff, very helpful, and honest! Dr. Lovich really does his best to accommodate your needs
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Looking forward to your new building! You do a great job.
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Everyone at the office was amazing! Made me feel so comfortable and like we had been friends for years!Thank you Amy and Heather H. for being so awesome!
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Everythinghere is swell!
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Dr. Lovich removed a Basal Cell Carcinoma from my nose several years ago and I believe he’s an excellent surgeon.
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It’s a pleasure to go to a doctor who is so sensitive to the needs of his patients that he will take extra time to explain what is possible to the patient and famil. It is very comforting.
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Staff, especially Jenna were great! Much thanks to Dr.Lovich.
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With Dr. Lovich and his staff, no improvement needed. Very cordial, accommodating, and efficient. Military-like smoothness. Hoorah!
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A very warm friendly and professional atmosphere and no waiting!
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All went very smoothly. You are a very kind group and work so well together.
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Great crew! Caitlin, Heather(s) x2, and Amy thank you! The facility is gorgeous! You all are a class act, caring staff, and a talented staff. I have the most beautiful stitches. Artistry & healthcare combined.
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The only thing that could have made this experience better would have been to get in sooner!
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Surgery of any type is somewhat worrisome. Your courteous staff, surgery prep, and Dr. Lovich’s skill alleviated all of it! Thank you so much for your work. The outcome was a blessing.
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Dr. Lovich is always so kind, and I appreciate both him and the staff. It’s obvious you all care about your patients and go above and beyond to give them a good experience. Thank you!
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5/3/2022 5 stars!
5/24/2022 5 stars!
5/26/2022 5 stars!
5/31/2022 5 stars! -
Dr. Lovich, you have a fantastic staff. Very efficient, caring, and if they tell you something, they always follow through! Kudos to you Dr. Lovich you and your staff are top notch! #1 in my book. I’ve dealt with many medical offices lately, yours by far is the best! Keep up the great work.
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Very friendly & professional
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Appreciated the people & facility
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I was quite happy with how my lower lip looked after Dr. Lovich removed a large chunk of it, to rid it of a squamous cell carcinoma. I was somewhat concerned going into the procedure. My friends were impressed with how they could hardly tell that I had any work done. He did a really great job, didn’t he!
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Overall good experience. Thank you Dr. Lovich and your great staff!
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Dr. Lovich and staff are professional, friendly, knowledgeable, and caring. I am so grateful that we have this level of expertise in our valley.
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Dr. Lovich, you have a staff of the most caring and thoughtful women I have ever met. Thanks to everyone! My experience at your office made me feel very relaxed and at ease. Thank you!
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Personable and knowledgeable staff. All areas healed properly. Thank you!
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Very good experience!
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Everyone was very professional, courteous, and friendly! Thank you for a very good experience.
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Your office is very clean and comfortable. Your staff is so friendly, making me feel very confident and welcomed.
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I left confident that Dr. Lovich and his team were fully capable of performing my surgery. All my expectations were met and my concerns addressed.
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Please know how impressed I am with you Dr. Lovich and your entire staff. I could not have asked for better care during every step. You are all so special to me. I am doing good. thank you so much!
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Always go to a specialist if you want good results!
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The surgeon, Dr. Lovich, was excellent, knowledgeable, skilled, and good bedside manner. The staff were all friendly and professional.
Thank you! -
5 STARS! Everyone was so kind and caring. I walk with a cane and Dr. Lovich helped to get me onthe table safely. His assistants were very helpful.
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5 STARS! I have had 3 surgeries at Valley Plastic Surgery. I always feel well cared for before, during, and after the surgeries. Always having excellent results!
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5 STARS! I have had three surgeiries here and every one has been excellent!
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4/3/2023
5 stars! Thank you for making what could be a very uncomfortable situation, so very comfortable. Dr. Lovich and staff, you all are terrific people! -
4/12/2023 5 STARS!
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I am very impressed with all facets of Dr. Lovich’s office and staff.
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5 STARS! Very comfortable during the surgery. It was so quick! Thank you for letting me hang out afterwards until my hubby got there.
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5 STARS! Thank you! A great Team. Highly recommend.
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The staff was extremely pleasant, knowledgeable, and effective. Pleasure to be in the hands of an upbeat doctor and staff.
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I could not of had a better experience. The doctor and staff are amazing! Heather the R.N. in the operating room was so caring, compassionate, and comforting. Thank you
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First rate operation! Thank you
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My experience at Valley Plastic Surgery has always been very professional, caring, and compassionate. I have recommended this clinic to others. Thank you!